STORE POLICY

TERMS AND CONDITIONS OF BUSINESS & SALES

HOW TO ORDER/ORDER PROCESS

This policy governs all trading with Ne\'er Kikish Ltd (trading as Never Kikish or Ne\'er Kikish) – can be referred to as "We" - and the Buyer/Purchaser, can be referred to as "You".

SECTION 1 - WEBSITE OWNERSHIP, OPERATION AND ACCESS

1.1 Website Ownership & Operation

Ne\'er Kikish Ltd (Trading as Never Kikish or Ne\'er Kikish) owns and operates the website www.neverkikish.com, which is hosted securely on the Wix platform – an online e-commerce platform host. Access to and use of the website is provided on an "as and when available" basis. We make no representations or warranties regarding the accessibility, usability, or error-free performance of the website or any services offered through the website.

1.2 Access Interruption & Liability

Ne\'er Kikish Ltd (Trading as Never Kikish or Ne\'er Kikish) cannot be held liable for any interruptions to the access or availability of the website that are beyond our control. In the event of any such interruption, we will make reasonable efforts to resolve the issue, but we are under no obligation to do so.

1.3 Force Majeure

Ne\'er Kikish Ltd (Trading as Never Kikish or Ne\’er Kikish) will not be liable for any failure to perform its obligations under these Terms & Conditions to the extent that such failure is caused by circumstances beyond our reasonable control. These circumstances may include, but are not limited to, the following:

Act (s) or Accident (s) or Incident (s)
Acts of God, explosions, floods, storms, lightning, fires, or other natural disasters.
Global or national pandemics.
Acts of terrorism, war, or the threat of war, military operations, or sabotage.
Civil disturbances, riots, insurrection, or requisitioning by government or authorities.
Strikes, lockouts, or other industrial actions or trade disputes (whether involving Ne\'er Kikish Ltd (Trading as Never Kikish or Ne\’er Kikish) employees or third parties).
Power failures or breakdowns of equipment or network services.

1.4 In such events, Ne\'er Kikish Ltd (Trading as Never Kikish or Ne\’er Kikish) will be relieved from its obligations under these Terms & Conditions.

1.5 In circumstances where Force Majeure events occur, We will endeavour to mitigate impacts and resume operations as quickly as possible. However, customers should be aware that delays or disruptions may be unavoidable. Communication regarding such events will be provided whenever possible or feasible to do so.

SECTION 2 - GENERAL CONDITIONS

2.1 By accessing our service or website, you affirm that you are of legal age, 18 years or older, or that you have obtained permission from a parent or guardian to use this site. You shall not utilise our products for any unlawful purposes or engage in any activities that violate applicable laws. Additionally, you must refrain from transmitting any worms, viruses, or harmful code. Any violation of these Terms will result in the immediate cessation of services.

2.2 Due to the varying price of Gold - we reserve the right to alter, modify, suspend and/or terminate any offers by the business and on our website, including modifying any rates at any time for any reason without notice

2.3 We reserve the right to refuse service at any time. To process your order, we may share information with third-party partners, excluding payment details, which are always encrypted during transfer (See Section 31 - Privacy policy)

2.4 You agree not to reproduce, sell, or exploit any part of the Service without our written permission.

2.5 Headings in this policy document do not affect the Terms.

2.6 All orders are subject to acceptance by us. Order acknowledgement emails are not acceptance of your order – Please refer to Section 5 – How to Order Process, to order correctly.

2.7 For questions about trading terms, contact us at acquire@neverkikish.com.

2.8 You must be 18 years or older to use this site and are responsible for your actions under these terms. These terms cannot be varied without our written consent. If any part of these terms is invalid, the remainder will still apply.

2.9 By using our site, you accept all terms, conditions, policies, and notices stated here. These Terms apply to all users, including browsers, vendors, customers, merchants, and content contributors.

2.10 Read these Terms carefully before using our website. By accessing any part of the site, you agree to these Terms. If you disagree with any part, do not use the website.

2.11 Review the current version of the Terms at any time on this page. We may update these Terms by posting changes on our website. Continued use of the site after changes constitutes acceptance.

2.12 All new products, services, features or tools added to the current store will also be governed by the Terms of Service. You may review the latest version of the Terms of Service on this page at any time. We reserve the right to update, amend, or replace any part of these Terms of Service by posting updates and/or modifications on our website. It is your responsibility to periodically check this page for changes. Your continued use of or access to the website after the posting of any changes indicates your acceptance of those changes.

2.13 These provisions ensure a fair and responsible use of our services while protecting both parties from unforeseen circumstances. It is essential to respect the integrity of our website and adhere to the stipulated guidelines to maintain a safe and lawful environment for all users. Our commitment to transparency remains steadfast, ensuring that the terms outlined here are accessible and clear to our customers.

SECTION 3 - ORDERING AND SALES POLICY

3.1. Ne\’er Kikish Ltd (trading as Never Kikish or Ne\’er Kikish) offers a bespoke jewellery design service to clients seeking customised, handcrafted pieces. This policy governs the terms of all consultations and related communications between the client and Ne\’er Kikish Ltd.

3.2. Consultation Process

3.2.1. Clients engaging in a bespoke consultation will be asked a series of detailed questions to determine the desired style, materials, gemstones, design preferences, budget, timeline, and any personalisation requests.

3.2.2. Clients are encouraged to provide reference images, inspirational material, or examples of similar jewellery styles to assist in the design process.

3.3.3. The consultation may take place via phone, video call, email, or in-person where applicable, and any design decisions or preferences should be clearly communicated in writing.

3.3. Materials & Design Preferences

3.3.1. The client is responsible for confirming preferences related to metal type, gemstone selection (including cut, colour, and source), and any specific engravings or symbolic details.

3.3.2. While Ne\’er Kikish Ltd endeavours to accommodate client requests, we reserve the right to decline design elements that are not feasible, safe, or suitable for the proposed piece.

3.4. Size and Fit

3.4.1. Clients are responsible for providing accurate sizing information (e.g., ring size, necklace length, wrist measurement).

3.4.2. Ne\’er Kikish Ltd will not be liable for sizing inaccuracies unless the error is due to our own measurement process or advice. Resizing services may be offered at an additional cost, subject to material and design constraints.

3.5. Budget & Timeline

3.5.1. Clients will be asked to specify a preferred budget during the consultation. All proposed designs will be subject to budget feasibility.

3.5.2. An estimated timeline will be provided once design details and payment terms are confirmed. Ne\’er Kikish Ltd is not liable for delays due to factors outside our control, including but not limited to material availability, third-party suppliers, or force majeure events.

3.6. Design Approval

3.6.1. A final design will be presented to the client for written approval prior to production. Any changes after approval may incur additional charges or affect delivery timelines.

3.6.2. Upon written approval, the client is deemed to have accepted all aspects of the design, including material choice, gemstone selection, and personalisation.

3.7. Ownership of Designs

All bespoke designs, sketches, digital renderings, and creative concepts remain the intellectual property of Ne\’er Kikish Ltd unless otherwise agreed in writing. Designs may not be reproduced or shared without express permission.

3.8. Limitation of Liability

3.8.1. Ne\’er Kikish Ltd will make every reasonable effort to meet client expectations but does not guarantee that the final product will be identical to any initial concepts or digital representations, given the handcrafted nature of the work.

3.8.2. We do not accept liability for any dissatisfaction arising from subjective design preferences once a piece has been completed and approved.

3.8.3. Ne\’er Kikish Ltd is not liable for issues arising from client-provided gemstones or inaccurate personal information.

3.9. Allergies & Sensitivities

It is the client’s responsibility to inform Ne\’er Kikish Ltd of any known allergies or sensitivities to specific metals or materials during the consultation. Ne\’er Kikish Ltd will not be liable for any allergic reactions that occur where this information was not disclosed in advance.

3.10. Care Instructions

Upon completion, clients will be provided with care guidance for their bespoke piece. Ne\’er Kikish Ltd is not liable for damage caused by improper care, cleaning, or handling post-delivery.

3.11. How To Order Process/Guide

3.11.1. The order process is subject to the entire store policy of Ne\'er Kikish Ltd (Trading as Never Kikish or Ne\'er Kikish). By proceeding, you agree to the entire store policy of Ne\'er Kikish Ltd (Trading as Never Kikish or Ne\'er Kikish).

3.11.2. Ne\'er Kikish Ltd (Trading as Never Kikish or Ne\’er Kikish) offers personalised handmade/handcrafted bespoke Jewellery and Watches; therefore, every order requires a mandatory Jewellery consultation call before we accept or process any order.

3.11.3. Understand Our Offerings:

We specialize in only handcrafted gold jewellery and watches in 18K, 22K, or 24K Gold Standards. Feel free to browse our website to explore our offerings and identify your interests – we can also help you with this during the video consultation later

3.11.4. Understand the Potential Order Timeline:

Most orders take 4-8 weeks; some may take up to 6-7 months. However, the timescale for your order will be discussed and confirmed as it varies for all order/item.

3.11.5. Contact Us:

To make your order – firstly we require you to - Book a Jewellery Consultation call and receive your confirmed appointment date, time and meeting invite (charged at £250, non-refundable, credited to your final order, it will be deducted from the final cost of the order or forfeited as a consultation charge if no order). If this stage is missed – consider that there is no order with Ne\'er Kikish Ltd (trading as Never Kikish or Ne\’er Kikish) and no order will be processed.

3.11.6. Jewellery Consultation:

We proceed to an initial consultation to discuss your order requirements. This step ensures that your ideas and vision are fully understood and carefully integrated into the bespoke piece. During this consultation, we will provide advice on materials, gemstones, and design compatibility, drawing from our expertise to craft a piece that mirrors the intended personality and purpose. During the video call/consultation: Your preferences are discussed for the item(s) you have selected from our offerings, and we offer any necessary guidance and form a DDB - design details brief for your order design, which will be sent to you after the call including a Transcript of the call.

3.11.7 DDB - design details brief:

This will be sent to you after the call. It outlines what is most important to you for your design established during your consultation call, outlining your vision for style, material, size, and other preferences. We reserve the right to ask additional questions as and when needed, as part of our service, but mainly we will ask:

General style and inspiration, personalisation

What piece (s) we curate interests you?(E.g., Ring, Necklace, Bangles, Bracelet, Earrings, Watches etc.)

Do you have a particular style/aesthetic in mind to create with your piece (s)? (E.g., vintage, modern, minimalistic, bold, or classic.)

Is there a specific theme or inspiration behind this piece? What is the purpose of the piece (s)? (E.g. A special occasion/event, daily wear or style statement piece(s), personal milestone, or family tradition?)

Who is the piece of jewellery being designed for? Is it for you, or being made for someone else as a gift?

How would you describe the person who will wear the new bespoke piece? (Think about their style and taste, favourite colours, lifestyle, career, hobbies and interests, activity level, etc.)

Can you provide five words that describe the intended wearer's personality? What type of jewellery does this person wear? Do you have any inspirational images or references you’d like to share? How they currently wear their jewellery? (This can help give you a visual direction for the design.)

Are there any specific design elements you would like incorporated? (E.g., engraving, unique stone, intricate settings, or shapes, colour preference – subject to store colour guide). Do they have a favourite gemstone? What's their birthday/birthstone? What colour of metal and/or what colour of enamel or stones?

What is the preferred metal? (E.g yellow gold, rose gold, white gold) and what is the preferred Karat type? (E.g., 18k, 22k, or 24k). (This is to establish what the intended wearer prefers and for us to explain what is feasible and not)

Are there any specific design elements you would like incorporated? (E.g., engraving - initials, a meaningful date, a special phrase, unique stone, intricate settings, or particular shapes - Do you have a preference for the stone’s cut or shape - (E.g., round, oval, princess, cushion, emerald cut, baguette, etc.)Are there any symbols, patterns, or textures you would like to include? (E.g., floral patterns, geometric shapes, or personal symbols.)

With a set of jewellery, do you want matching pieces or a variation of designs that complement each other?

Size & Fit

Do you know either your ring size, bracelet length, or necklace length? (If not, can offer guidance to obtain measurement). However, if needed, we also offer future adjustments or resizing options - for rings, bangles or bracelets that may need resizing later at a cost – Book via our website

Budget & Timelines

What is your budget? (This will help you manage expectations and suggest appropriate materials and designs.)

Do you have a specific date by which you need the piece completed? (E.g., for an engagement, wedding, or anniversary.) When is the item required? (This is to establish if we have enough time to produce or deliver)

For international orders only – Can you pay the customs duties/import duties payable on delivery, arranged through our courier?

Are you open to alternative suggestions that may be more cost-effective while still achieving the desired design?

Care and Maintenance

Do you have any preferences regarding the durability of the piece? (E.g., how hard-wearing the jewellery needs to be for daily wear.)

Would you like to receive care instructions or recommendations for maintaining the piece over time?

Does the wearer have any allergies or sensitivities to certain metals or materials? (Now is the time to declare it, as this will help us chose the right fit and make alternative suggestions)

Our representative carefully assesses your preferences and vision - a design concept is tailored to your specifications, which as part of this process, can include sketches and mock-ups to help you visualise your bespoke piece. Once we have gathered all the necessary details about the design and preferences, agreed on design, payment method and tentative timescales (your final timescale will be sent to you in the order confirmation later.

3.11.8. Receive our order invoice – Your order invoice number is needed to make payment:

Following the call, we will verify and confirm the cost to produce your confirmed order design, shipping costs and generate your Order invoice/Order invoice number with the order design details we have confirmed and will include the confirmed production timescales. On receipt of this invoice, you will proceed to make an Initial payment to enable us to proceed with your order, and via the payment method agreed during consultation, quoting your invoice number as the payment reference. The invoice number can always be found at the top right corner of the order invoice.

3.11.9. Initial Deposit/Order Confirmation

A non-refundable deposit of 70% of the estimated total cost is required to proceed with commissioning production of your order. Upon receipt of payment, you will receive an order payment confirmation within 3-5 working days. This order confirmation signifies the acceptance of your order by Ne\'er Kikish Ltd (trading as Never Kikish or Ne\'er Kikish). Custom production of the jewellery and/or watch begins when the initial deposit payment is received.

3.11.10. Ongoing Communication:

Ne\'er Kikish Ltd (trading as Never Kikish or Ne\’er Kikish) will keep you updated throughout the production process by Email, Calls and WhatsApp.

3.11.11. Product Ready Notifications

You will be notified by email, phone call, or WhatsApp when your order is ready for shipment.

3.11.12. Final Payment

13.11.12.1. The remaining 30% balance is to be paid immediately via the agreed payment method upon receiving our notification, this is to ensure timely shipping.

13.11.12.2. On receipt of the product ready notification, you will proceed to make a final payment to enable us to proceed with your shipment, and via the payment method agreed during initial consultation, quoting your invoice number as the payment reference.

13.11.12.3. The invoice number can always be found at the top right corner of the order invoice.

3.11.13. Shipping Confirmation

3.11.13.1.Once the final payment is received, a detailed shipping confirmation will be provided, including tracking information and estimated delivery timelines to ensure a smooth and transparent process.

3.11.14. International Shipments

3.11.14.1. Additionally, for orders requiring international shipping, it is essential to confirm local customs regulations and tariffs, as Ne\'er Kikish Ltd (trading as Never Kikish or Ne\’er Kikish) does not assume responsibility for customs delays or additional import fees incurred.

3.11.15 No Returns/Refunds

3.11.15.1. Custom orders are final; no returns or refunds and the estimated timelines are agreed upon before production.

3.11.15.2. All payments are non-refundable as our orders and services are customised/made to/personalised to order – we do not accept returns nor offer refunds on these custom orders, or any associated services booked.

3.11.15.3. Ne\'er Kikish Ltd (trading as Never Kikish or Ne\’er Kikish) is not responsible or liable for unfulfilled orders or delayed shipments if payments are not made on time.

3.11.15.4. If the balance remains unpaid after an initial deposit, we may cancel the order, halt shipping, and all payments made, including the initial consultation fees and any initial deposit paid, will be forfeited by the buyer.

3.11.16. Aftersales Care

All other/further services we offer can be booked via our website: Book Services/Consultation.

3.11.17. Accuracy/Limitation of Liability

3.11.17.1. This is the Client's responsibility. Clients should review their order details and call transcript within 48 hours of the consultation call to request changes.

3.11.17.2. Once payment is made and receipts and order confirmation have been sent out, no further changes can be made.

3.11.17.3. This ensures accurate specifications before production begins, guaranteeing satisfaction and streamlining the process for both parties.

3.11.17.4. By proceeding with your order, you agree to these terms and conditions, which are designed to protect both the buyer and the integrity of our services.

3.11.18. Duplicate Invoice Requests

3.11.18.1. A digital invoice can be reissued upon request to your billing email address, should you require a duplicate invoice at any time, please contact us at: acquire@neverkikish.com.

3.11.19. Contact us

3.11.19.1. For any queries/clarification about our order process, please refer to our store FAQs or contact us; alternatively, please email us: acquire@neverkikish.com

SECTION 4 - HALLMARKS

4.1 Our hallmarking policy ensures that all jewellery sold by Ne\'er Kikish Ltd (Trading as Never Kikish or Ne\’er Kikish) meets the most stringent quality and authenticity standards for selling gold jewellery, which is a mandatory requirement in the UK.

4.2. Each piece is stamped with the official hallmarks indicating its metal purity and origin. These marks are applied in compliance with applicable laws and regulations, providing assurance to customers about the value and integrity of their purchase.

4.3. Items that fail to meet hallmarking standards will not be offered for sale. For any questions regarding hallmarking, contact acquire@neverkikish.com

4.4. Grading reports are provided with every piece, and the timescales are considered in the production lead times for all orders. The associated costs and fees are included in the pricing of the item.

SECTION 5 - ENGRAVING

5.1. For any order with engraving, the pricing will be confirmed and billed separately.

5.2. Engraving - Scope of Service

5.2.1. This policy governs the terms under which Ne\’er Kikish (Never Kikish) or any of our Third-party service providers provide custom engraving services on jewellery or watch items, whether sold by us or supplied by the customer.

5.2.2. We reserve the right to decline engraving on any item that we determine to be unsuitable due to material, shape, size, damage, or any other reason.

5.2.3. We can only accept to engrave new orders, as we cannot determine the state and condition of jewellery not purchased from us – we cannot accept for engraving any jewellery not purchased from or supplied by Ne\’er Kikish (Never Kikish) as we cannot account for pre-existing defects or weaknesses in the jewellery, including but not limited to cracks, brittleness,

5.2.4. Also, we cannot accept for engraving any items sent to us for resizing, repairs or cleaning, or maintenance service items, such as loose settings- we cannot accept old jewellery for engraving services –

5.3 Engraving Content Requirements

5.3.1. By submitting a request for engraving, you confirm that:

5.3.2. The content is not unlawful, defamatory, obscene, or infringing on any intellectual property rights.

5.3.3. You have the full legal right and authority to request the engraving of any names, dates, logos, or phrases submitted.

We reserve the right to refuse engraving requests for any reason, including offensive, discriminatory, or inappropriate content.

5.4. Engraving - Proofing and Errors

5.4.1. You are responsible for verifying the spelling, grammar, symbols, or design you provide before final confirmation.

5.4.2. Once engraving is completed, it cannot be altered, reversed, or refunded unless the error was due to our fault.

5.4.3. We will not be liable for errors arising from customer-provided specifications.

5.5. Engraving - Design Limitations

5.5.1 All engravings are subject to word count and technical limitations based on the item’s size, material, and engraving method.

5.5.2. A digital or written proof may be provided upon request; however, final engraving may differ slightly in size or positioning due to material constraints.

5.6. Engraving - Turnaround Time

5.6.1. Standard turnaround time will be communicated, but this may vary based on volume, item complexity, or other factors.

5.6.2. Expedited services may be available upon request, subject to additional charges, where possible this will be communicated.

5.7. Engraving - Pricing and Payment

5.7.1. Engraving charges are based on character count, complexity, and item material, and are disclosed before commencement.

5.7.2. Full payment must be made before engraving begins.

5.8. Engraving - Liability and Damages

5.8.1. We are only responsible for any damage caused during the engraving process due to gross negligence or wilful misconduct.

5.8.2. Our liability, if any, is strictly limited to the cost of engraving services provided and does not cover the intrinsic or resale value of the item.

5.9. Engraving - Returns and Refunds

5.9.1. All sales of engraved items are final - items engraved are non-returnable, non-exchangeable, and non-refundable as they are made to order

5.9.2. Engraved items are non-returnable and non-refundable unless the engraving error is attributable solely to our actions.

5.9.3. If we accept return or repair due to such an error, our liability will be limited to repair and re-engraving, and not a replacement, and only if we supplied the item.

5.9.4We will first attempt to repair and re-engrave, and where not possible, we will offer a refund of the engraving fee, in this case. This is the only exception to a refund.

5.10. Governing Law

5.10.1. These terms shall be governed by and construed under the laws of the United Kingdom, and any disputes shall be subject to the exclusive jurisdiction of the courts therein.

5.11. Amendments

5.11.1. We reserve the right to amend these terms at any time. The current version will always be available on our website at Store policy

SECTION 6 - PRODUCTION & SHIPPING LEAD TIMES

6.1 Overview

6.1.1. Our products are made to order, production time can take about 4–8 weeks or 3-4months or 6–7 months, dependent on the design, timescales will be communicated for all orders on your invoice sent, proceeding with payment means that you agree to the timescales specified. You will receive an email with tracking information once your order has been dispatched.

6.1.2. For international shipments, we use UPS or FedEx priority express service, which takes approximately 3-5 days. For domestic UK shipments, we use DPD, FedEx, or UPS 1-2 Day Priority Express service.

6.1.3. While we cannot guarantee expedited orders, if you require an order expedited, please email to us inquire at: acquire@neverkikish.com

SECTION 7- SHIPPING

Ne\’er Kikish Ltd (trading as Never Kikish or Ne\’er Kikish) offers delivery to the following countries: United Kingdom, Canada, New Zealand, and Australia, under the following terms:

7.1. Delivery Restrictions

We do not ship to PO Boxes, APO/FPO addresses, or hotels. Orders must be delivered to the billing address and it must be a verifiable residential or commercial address.

7.2. Delivery Partners and Charges

Shipping is handled via our trusted logistics partners: FedEx, UPS, and DPD. Delivery costs are calculated based on the total value of your order and are determined and sent with your primary invoice in line with Section 5(5).

7.3. Processing and Dispatch

When estimating delivery times, please allow for order processing, including payment authorisation, credit verification, and address confirmation. Once your order has been processed and is ready for dispatch, a formal Order Confirmation will be sent to you via email.

7.4. Shipping Security and Responsibility

7.4.1. All purchases are insured by Ne\’er Kikish Ltd while in transit, up until the moment of delivery. A signature and valid photo identification from the named recipient will be required upon delivery. This ensures that the parcel is received by the intended customer. Once a delivery is signed for, all responsibility for the item transfers to the recipient.

7.4.2. If you designate an alternative recipient (e.g. as a gift), you acknowledge and accept that a signature by the named recipient—or any individual at the delivery address—constitutes proof of delivery and fulfilment of the sales contract by Ne\’er Kikish Ltd. Ownership and responsibility for the goods transfer to the recipient at that point.

7.4.3. Ne\’er Kikish Ltd (trading as Never Kikish or Ne\’er Kikish) nor our shipping partners are not liable for lost shipments where tracking records confirm delivery has occurred.

7.5. Delivery Delays and Re-shipments

7.5.1. We are not responsible for delivery delays or lost shipments due to:

Recipient unavailability at the time of delivery,
Adverse weather conditions,
Carrier-related delays or technical issues.

7.5.2. If an order is returned to us due to unsuccessful delivery attempts or incorrect shipping information, the customer will be liable for any duties and charges associated with the return, as well as the cost of re-shipping the item upon request. If the customer does not cover these costs, they will forfeit the order and all payments made for the order.

7.6. Billing and Shipping Address Requirements

For security reasons, the shipping address must match the billing address provided during checkout. Orders with mismatched billing and shipping addresses will be cancelled and refunded.

7.7. International Orders and Customs

7.7.1. International shipments are delivered where applicable; customs charges and import duties may be arranged to be prepaid as part of your shipping agreement. Please advise us of any such requirements during your initial consultation, to be included in the order confirmation invoice.

7.7.2. For further information or bespoke shipping arrangements, please refer to our delivery partners’ international delivery policy

FedEx <https://www.fedex.com/en-gb/customer-support/faq.html>

UPS <https://www.ups.com/gb/en/support/shipping-support/legal-terms-conditions>
DPD <https://myportal.drivers.dpd.co.uk/terms>

7.7.3. For any help and support, or additional clarification, please contact us directly at acquire@neverkikish.com

SECTION 8 - DELIVERY

8.1. UK Deliveries

8.1.1. Ne\'er Kikish Ltd (Trading as Never Kikish or Ne\’er Kikish) provides complimentary delivery within the United Kingdom on all orders. All items are shipped via secure, tracked courier or recorded postal service.

8.1.2. For all UK orders, Value Added Tax (“VAT”) is included in the cost of the order.

8.2. Delivery Timeframe

8.2.1. Subject to our order ready notification (as described in Section 5 (5), we aim to dispatch orders within 3 to 5 working days after you have received our order ready notification.

8.2.2. Once dispatched, delivery is typically made within 3-5 working days during the working week (Monday to Friday, excluding UK Bank Holidays).

8.3. Delivery Address Policy

8.3.1. As part of our stringent security measures, to further ensure security and traceability, all orders must be delivered to the billing address provided for the order.

8.3.2. We do not offer delivery to alternative addresses such as workplaces or third-party locations to prevent loss or fraud, and to ensure that packages are safely delivered.

8.4. International Shipping, Deliveries & Customs Charges/Duties & Import Fees

8.4.1 We are pleased to offer international shipping to selected countries (UK - Jersey, Isle of Man & Guernsey, Canada, New Zealand, Australia).

8.4.2. Please note the following important terms for international orders, prices listed on our website or invoice do not include customs duties, import taxes, local taxes, tariffs, or brokerage fees, which are the sole responsibility of the buyer.

8.4.3. We will establish the cost to ship the item and include that in your invoice – but unless previously agreed and specifically stated, any shipping cost quoted on your invoice or order confirmation does not include do not include customs duties, import taxes, local taxes, tariffs, or brokerage fees, and any other fees levied by the destination country, are the sole responsibility of the buyer/purchaser.

8.4.4. If there is no pre-agreed payment arrangement for charges or duties, our international courier will contact the buyer directly upon shipment regarding any payments required for customs duties, import taxes, tariffs, brokerage fees, or any other fees imposed by the destination country. These charges are solely the responsibility of the buyer/purchaser and must be paid in full before delivery can be completed. Failure to pay these charges will result in non-delivery, and the parcel will either be returned or held at customs.

8.5. No Refund - Unpaid Duties

8.5.1. If an order is returned or cancelled due to unpaid customs duties, import charges or other local fees, the buyer forfeits any right to the order and forfeits a refund, and Ne\'er Kikish Ltd (Trading as Never Kikish or Ne\’er Kikish) reserves the right to withhold delivery, retain all payments for the order and associated shipping costs.

8.6. Legal Responsibility of the Buyer

8.6.1. The buyer is considered the importer of record and is solely responsible for complying with the import laws and regulations of the destination country.

8.6.2. Ne\'er Kikish Ltd (Trading as Never Kikish or Ne\’er Kikish) shall not be held liable for any delays, losses, or costs arising from customs clearance procedures or refusal to accept delivery.

8.6.3. All expenses related to deliveries, including return shipping, customs penalties, and re-importation costs, are the sole responsibility of the buyer/purchaser.

8.7. Shipping/Delivery Tracking details

8.7.1 To ensure transparency and efficiency, all customers are provided with tracking details upon dispatch. These tracking details allow buyers to monitor the progress of their deliveries in real-time. In case of any issues or delays, customers are encouraged to contact the courier service directly using the information provided in their dispatch email.

8.8 Signature Required

8.8.1. All deliveries must be signed for upon receipt. If no one is available at the delivery address, our courier will leave a notification card with instructions for redelivery.

8.9. Non-Business Days

8.9.1. Please note that Bank Holidays, Saturdays, Sundays, and national holidays are not treated as working days for the purposes of delivery timelines.

8.10. Busy Periods

8.10.1. During peak seasons (such as Christmas and Easter), please allow additional time for your order to arrive.

8.11. Contact us

We are available to assist at any stage to make your buying experience as smooth as possible. For any inquiries, please contact us via acquire@neverkikish.com

SECTION 9 - GIVEAWAYS: ENTRY & PROCESS

1. Giveaway - Sponsor

The giveaway (“Giveaway”) is sponsored and administered by Ne\’er Kikish (Never Kikish) (“Sponsor”)

2. Giveaway - Eligibility

This Giveaway is open to legal residents of [United Kingdom, Canada, New Zealand and Australia who are at least 18 years old at the time of entry. Employees, agents, affiliates, subsidiaries, and immediate family members of the Sponsor are not eligible to participate.

3. Giveaway - Period

The Giveaway begins at [Start Date and Time] and ends at [End Date and Time] (“Giveaway Period”). Entries received before or after the Giveaway Period will not be considered.

Giveaway: How to Enter

Participants may enter the Giveaway by completing the following steps during the Giveaway Period:

Subscribe to our mailing list and contact list

Like the Giveaway post, where applicable.

Tag [10] friends to a relevant comment/Post on Instagram

(Optional: Share the post to your story for an additional entry)

No purchase is necessary to enter or win. A purchase does not increase the chances of winning.

Entry Limit

One (1) entry per person unless otherwise stated. Duplicate entries or entries submitted through automated means will be disqualified.

4. Giveaway - Prize

One (1) winner will receive [description of jewellery prize, e.g., “a jewellery valued at £650”]. No cash or other substitution is permitted except at the discretion of Ne\’er Kikish (Never Kikish). The prize is non-transferable.

We reserve the right to make changes to the Giveaway process and Prize at any time without notice.

5. Giveaway - Winner Selection and Notification

The winner will be selected at random from all eligible entries received during the Giveaway Period. The drawing will be announced. The winner will be notified via [Instagram/WhatsApp/Call/Email] on the announced day. The selected winner must respond within [48/72] hours or an alternate winner may be chosen.

6. Giveaway - Rights Granted by Entrants

By entering, you agree that the Sponsor may use your name, username, and likeness for promotional purposes in connection with the Giveaway without additional compensation, unless prohibited by law.

7. Giveaway - General Conditions

The Sponsor reserves the right to cancel, suspend, or modify the Giveaway at any time and if fraud, technical failure, or any other factor beyond the Sponsor’s control impairs the integrity or proper functioning of the Giveaway. Sponsor reserves the right to disqualify any individual found to be tampering with the entry process or violating these Terms and Conditions.

8. Giveaway - Limitation of Liability

By entering, you release and hold harmless the Sponsor and its affiliates, agents, and employees from any liability, injury, loss, or damage of any kind arising from or in connection with this Giveaway or the prize awarded.

9. Giveaway - Governing Law

This Giveaway is governed by the laws of the United Kingdom.

10. Giveaway - Privacy

Information submitted with an entry is subject to our Privacy Policy (See below, Section 32 - Privacy Policy)

11. Giveaway - Social Media Disclaimer

This Giveaway is in no way sponsored, endorsed, administered by, or associated with [Instagram etc.]. You understand that you are providing your information to the Sponsor and not to the social media platform.

12. Giveaway - Right to withdraw

Due to the varying price of Gold, we reserve the right to alter, modify, suspend and/or terminate any Giveaway offers by the business and on our website, including modifying any rates at any time for any reason without notice

We reserve the right to refuse service at any time. To process your order, we may share information with third-party partners, excluding payment details, which are always encrypted during transfer

SECTION 10 - PRICING AND PAYMENT POLICY

10.1. Currency and VAT

10.1.1. Ne\’er Kikish Ltd (trading as Never Kikish or Ne\’er Kikish) is a UK-registered business. Accordingly, all prices displayed on our website and in any official brochures are quoted in Pounds Sterling (£) and are inclusive of UK Value Added Tax (VAT) at the prevailing rate.

10.1.2. All payment transactions will be processed in Pounds Sterling. Any currency conversions applied by your card provider or bank will be outside of our control.

10.2. International Currency Display

10.2.1. For the convenience of customers in our approved international markets— UK - Isle of Man & Guernsey, New Zealand, Canada, and Australia—prices may be displayed in local currencies. This is for reference only.

10.2.2. Final charges at checkout will be processed in Pounds Sterling (£), and any exchange rate or international transaction fee is determined by your financial institution.

10.3. Accepted Payment Methods

10.3.1. We accept the following secure payment methods:

Debit and Credit Cards, Apple PAY, Google PAY via WIX Payments (subject to WIX, Ayden, Stripe approval and terms and conditions)
See <https://www.wix.com/about/terms-of-payments>;
See <https://www.adyen.com/legal/terms-and-conditions>;
See <https://stripe.com/ie/legal/connect-account>
PAYPAL (subject to PAYPAL’s approval and terms and conditions)
See <https://www.paypal.com/uk/legalhub/paypal/pocpsa-full>
See <https://www.paypal.com/uk/webapps/mpp/paypal-payin3/faq>
See <https://www.paypal.com/uk/digital-wallet/ways-to-pay/buy-now-pay-later>
KLARNA (subject to KLARNA’s approval and terms and conditions)
See <https://www.klarna.com/international/terms-and-conditions/>
See <https://www.klarna.com/us/payments/pay-in-4/>
See <https://www.klarna.com/uk/payments/pay-in-3/>

10.3.2. We do not accept cheques, direct bank transfers, or payments via cash.

10.4. VAT and International Taxation

10.4.1.1. UK Customers: All prices are inclusive of UK VAT at the current applicable rate.

10.4.2. International Customers (UK - Isle of Man & Guernsey, New Zealand, Canada, Australia)

Orders shipped to addresses outside the UK are not subject to UK VAT. However, you may be liable for import taxes, customs duties, VAT, or other charges imposed by the destination country’s authorities. These additional charges, if applicable, are not included in the purchase price and are the sole responsibility of the customer. We have no control over these costs and cannot predict their amount.

10.5. Responsibility of the Buyer/Purchaser

10.5.1. As the buyer/purchaser, you are considered the importer of record and are required to adhere to all relevant import laws and regulations of your country. It is necessary to pay all applicable duties, taxes, and clearance fees in full for the courier to complete the delivery.

10.5.2. Ne\’er Kikish Ltd (trading as Never Kikish or Ne\’er Kikish) shall not be held responsible for any delays, fees, or non-delivery arising from the refusal to pay such charges.

10.5.3. If you have any questions regarding pricing, VAT, or international duties/charges or other fees before completing your purchase, please contact our customer care team at acquire@neverkikish.com

SECTION 11 - SECURE ONLINE SHOPPING, PAYMENTS AND PAYMENT SECURITY

11.1. Payment Processing and Data Protection

Your payments are processed securely via WIX, AYDEN, STRIPE; PAYPLA; KLARNA, your card data is always encrypted by our payment partners and so protected and we can only process payments in line with your order. We do not store your card details. Please view our full privacy policy which governs our business and sales below, Section 31 - Privacy, Data protection and Cookies.

11.2. Secure Payment processing and Data Protection via WIX

If you pay for your order by debit or credit card, apple pay or google pay it is processed via WIX payments – any card details used to pay are encrypted through the Payment Card Industry Data Security Standard (PCI-DSS), which WIX complies with. For more insight or any additional details, See WIX payments PCI compliance <https://support.wix.com/en/article/security-of-wixs-billing-services-and-pci-compliance>

11.3. Secure Payment processing and Data protection via PAYPAL

If you pay for your order via PAYPLA payments – any card details used to pay are encrypted through the Payment Card Industry Data Security Standard (PCI-DSS), which PAYPAL complies with. For more insight or any additional details, See PAYPAL payments PCI compliance <

11.4. Secure Payment processing and Data protection via KLARNA

If you pay for your order via KLARNA payments – any card details used to pay are encrypted through the Payment Card Industry Data Security Standard (PCI-DSS), which KLARNA complies with. For more insight or any additional details, See KLARNA payments PCI compliance

SECTION 12 - SECURITY CHECKS, ACCURACY OF BILLING AND SHIPPING, ACCOUNT INFORMATION

12.1. Security Checks

Customer protection is important to us; therefore, orders may sometimes be subject to additional security checks. This may cause a slight delay in the processing of some orders. We may need to contact you to carry out security checks - if we are unable to reach you using the contact details provided, it will delay the dispatch of your order, so please ensure that your contact details are correct.

12.2. Security related - Shipping restrictions

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. If we make a change to or cancel an order, we will attempt to notify you by contacting the email and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers, or distributors.

12.3. Account information

You agree to provide current, complete, and accurate purchase and account information for all transactions conducted at our store. Additionally, you agree to promptly update your account and other relevant details, including your email address, credit card numbers, and expiration dates, to ensure the successful completion of your transactions and enable us to contact you as needed to process your order.

12.4. Contact us

For more details/clarifications, please contact us via email at: acquire@neverkikish.com

Shipping and Delivery Policies

Pricing and Payment Policy

SECTION 13 - EXCHANGES, REFUNDS & RETURNS

At Ne\’er Kikish Ltd (trading as Never Kikish or Ne\’er Kikish), each piece of jewellery is individually made to order according to bespoke customer specifications. As such, we do not accept returns, offer refunds, or provide exchanges under standard circumstances.

13.1. Final Sale – No refund on all purchases (Products and Services)

13.1.1. All purchases are final sale as they are made to order/custom order.

13.1.2. We are unable to accommodate cancellations, exchanges, or refunds once an order has been confirmed and placed into production.

13.1.3. Final sale applies to all products and services due to the bespoke nature of our offering.

13.2. No refund - for any associated shipping costs, sales tax, duties and local fees

13.2.1. VAT, shipping charges, handling fees, customs duties, and any associated import taxes are non-refundable under any circumstances.

13.3. The "ONLY" Returns Exception – Complimentary Repairs for Damaged or Faulty Items Delivered

13.3.1. While we do not offer refunds or general returns, we are committed to upholding the quality of your experience. In the rare event that an item arrives damaged or faulty, we may offer a complimentary repair service as a one-time exception, subject to the conditions below.

13.4. Returns Procedure for Complimentary Repair Requests

13.4.1. Initiate a return by contacting us: Contact us within 48 hours of receiving your item by emailing us at acquire@neverkikish.com providing your:

Initial Order Full name
Initial Order Invoice number
Initial Order Address
Initial Order Telephone
Initial Order Date
Initial Order Delivery date
Initial Order Tracking number
Description of the issue
Clear photographic evidence of the defect or damage, showing original packaging , paperwork and tags.

13.4.2. Complimentary repair returns SOR: If your return request is approved, we will write to you a Service Order Confirmation (SOC) and issue a Service Order Reference (SOR) number and detailed return instructions, including the return address. Do not ship any item to us without written confirmation approving returns and a valid SOR number must be issued prior to sending your item.

13.4.3. Book our free 30-minute service consultation - via Repair, Resizing and Maintenance. You will need your SOR number to book this; any bookings with a SOR number will be cancelled (Include your SOR in the notes for the order). This is a mandatory video call to discuss your return and set expectations.

13.4.4. Consultation: We proceed to an initial consultation to discuss your requirements. This step ensures that your ideas and vision are fully understood and offer guidance. During the video call/consultation: Your preferences are established discussed, and we offer any necessary guidance and form an ACDB – After-sales care details brief for your order design, which will be sent over including the call transcript.

13.4.5. ACDB - After-sales details brief: This will be sent to you after the call. It outlines what is most important to you for your request, established during your consultation call, outlining your vision for style, material, size, and other preferences. We reserve the right to ask any questions, as and when needed, to inform our service.

13.4.6. Shipping and Insurance for Complimentary Repair returns: We will provide you with an insured and trackable shipping label. These return shipments must be securely packaged and sent via the Courier details and to the address we have confirmed. Alternative shipping methods will not be accepted.

13.4.7. Inspection, Assessment, and Processing: Upon receipt, the item will undergo a full quality control inspection, and the condition documented, and we will notify you before we implement any work agreed. If the condition of the item received is identified as not being as notified to us in the initial Service consultation, we reserve the right to cancel your order and return your order with service. Alternatively, we can agree to discuss carrying out your work, but as a chargeable repair cost, and if additional time is required, we will notify you before we commence any work.

13.4.8. Return of Rejected Returns: Items not meeting return criteria (e.g., signs of use/wear, not in original condition, or returned without approval) will be sent back to the sender at the confirmed address on the SOR. This address cannot be changed post-issuance for security reasons. The customer covers return shipping, insurance, and customs duties unless stated otherwise in writing.

13.4.9. Shipping and Delivery to you if rejected – will be subject to our Shipping policy – see above Section 7 – Shipping Policy for full details, and subject to our delivery policy, see above Section 8 - Delivery Policy for full details

13.4.10. Important Conditions for Complimentary Repairs/Returns exceptions

13.4.10.1. We do not accept unauthorised returns.

13.4.10.2. Any item returned without prior approval or an issued SOR number will be rejected and returned to the sender at their expense.

13.4.10.3. All communication regarding return requests must include your SOR number and full contact information.

13.4.10.4. Items must be returned in their original packaging and include all accompanying documentation, tags, and the assigned SOR number.

13.4.10.5. The return address issued in your SOR confirmation is final and cannot be changed after dispatch, for security reasons.

13.4.10.6. Damage due to misuse, impact, exposure to chemicals, or alterations by a third party is not covered under our complimentary repair policy.

13.4.10.7. Items that have been worn and used are not covered by the complimentary repair policy

13.4.10.8. Items that exceed 48 hours post-delivery are not covered by the complimentary repair policy

13.5. Need Assistance? Contact us

13.5.1. We are committed to delivering an exceptional experience. If you have any questions about our policy or would like to discuss a service or repair, please contact us at: acquire@neverkikish.com

SECTION 14 - AFTER-SALES SERVICE POLICY: CLEANING, RESIZING, MAINTENANCE/REPAIRS

At Ne\’er Kikish Ltd (trading as Never Kikish or Ne\’er Kikish), we take pride in the enduring quality of our bespoke jewellery and timepieces. Our after-sales services reflect our continued commitment to craftsmanship, precision, and long-term customer care.

We take pride in the craftsmanship and quality of every bespoke piece we curate. Our aftersales service is designed to ensure your jewellery remains as beautiful and wearable as the day you received it. Below are the details of our after-sales care policy:

1. Lifetime Guarantee – Complimentary Services

All jewellery and watches purchased directly from Ne\’er Kikish are eligible for our lifetime aftercare guarantee, which includes:

Professional cleaning and polishing

Stone setting inspection and tightening

Enamel recoats and/or Metal refinishing

These services are provided at no cost, subject to the condition of the item and the discretion of our quality control team.

Exclusions: Complimentary services do not apply where items have been:

Misused or subjected to abnormal wear

Damaged through accident or negligence

Altered or repaired by third parties

Owned/purchased from us and the period since purchase is less than 24 months

In such instances, after-sales support may still be available on a chargeable basis (see below).

2. Chargeable After-sales Services

Our services are exclusively available to customers who have previously purchased items from us, as we only service products that we have sold.

This policy applies to items/pieces beyond the scope of the RETURNS Exception (See Section 13 above) and the lifetime guarantee (Section 14 (1)) or where wear and tear occur outside normal use, we offer chargeable after-sales services for items purchased from us, including:

Styling

Professional Cleaning (Recommended Frequency 18 – 24months)

Resizing

General repairs or maintenance (Recommended Frequency 18 – 24months); including Prong Tightening & Stone Checks; Polishing & Refinishing; Rhodium Plating (for white gold pieces)

These services must be pre-booked and confirmed via website booking portal. Pricing will be confirmed before service commencement.

2.I. Procedure for Booking our After-sales Services

i. Initiate an After-sales service by contacting us: Contact us within 48 hours of receiving your item by emailing us at acquire@neverkikish.com providing your:

Initial Order Full name

Initial Order Invoice number

Initial Order Address

Initial Order Telephone

Initial Order Date

Initial Order Delivery date

Initial Order Tracking number

Description of the issue

Clear photographic evidence of the defect or damage, showing original packaging, paperwork and tags.

ii. Obtain a Complimentary repair returns SOR: If your return request is approved, we will write to you a Service Order Confirmation (SOC) and issue a Service Order Reference (SOR) number and detailed return instructions, including the return address. Do not ship any item to us without written confirmation approving returns and a valid SOR number must be issued prior to sending your item.

iii. Book your Service Consultation/using your SOR number: To make your order – firstly we require you to - Book our chargeable 45-minute service consultation – via Charged – Repairs, Resizing and Maintenance and receive your confirmed appointment date, time and meeting invite (charged at £250, non-refundable, credited to your final order, it will be deducted from the final cost of the service order or forfeited as a consultation charge if no order). If this stage is missed – consider that there is no order with Ne\'er Kikish Ltd (trading as Never Kikish or Ne\’er Kikish) and no order will be processed.

iv. Consultation: We proceed to an initial consultation to discuss your requirements. This step ensures that your ideas and vision are fully understood and offer guidance. During the video call/consultation: Your preferences are established discussed, and we offer any necessary guidance and form an ACDB – After-sales care details brief for your order design, which will be sent over including the call transcript.

v. ACDB - After-sales details brief: This will be sent to you after the call. It outlines what is most important to you for your request, established during your consultation call, outlining your vision for style, material, size, and other preferences. We reserve the right to ask any questions as and when needed, to inform our service.

vi. Initial Deposit/Order Confirmation: A non-refundable deposit of 70% of the estimated total cost is required to proceed with commissioning production of your order. Upon receipt of payment, you will receive an order payment confirmation within 3-5 working days. This order confirmation signifies the acceptance of your order by Ne\'er Kikish Ltd (trading as Never Kikish or Ne\'er Kikish). Work on the jewellery and/or watch begins when the initial deposit payment is received.

vii. Shipping and Insurance for sending items to us for After-sales care: All shipments sent to us must be securely packaged, fully insured, and sent via a trackable courier. The customer is responsible for all shipping, insurance, customs duties, and handling fees unless otherwise agreed in writing.

viii. Inspection, Assessment, and Processing: Upon receipt, all items undergo a full quality control assessment. We will document the condition and notify you before any agreed-upon work begins. If approved, services will be completed within the timeframe stated in your SOR confirmation. Items failing inspection due to misuse, unauthorized alteration, or ineligibility for repair will have their orders cancelled and returned without service. Alternatively, we can have another 45-minute consultation (charged at £250 ) to discuss any extra work at an extra cost and any extended timeframes required for the work. Call transcripts will be provided for the subsequent consultation along with an ACDB.

ix. Turnaround Time: This will be dependent on how much work is required, which will be communicated in your consultation. Any delays will be communicated.

x. Ongoing Communication:

Ne\'er Kikish Ltd (trading as Never Kikish or Ne\’er Kikish) will keep you updated throughout the repair process by Email, Calls and WhatsApp.

xi. Product Ready Notifications

You will be notified by email, phone call, or WhatsApp when your order is ready for shipment.

xii. Final Payment

The remaining 30% balance is to be paid immediately via the agreed payment method upon receiving our notification, this is to ensure timely shipping. On receipt of the product ready notification, you will proceed to make a final payment to enable us to proceed with your shipment, and via the payment method agreed during initial consultation, quoting your invoice number as the payment reference. The invoice number can always be found at the top right corner of the order invoice.

xiii. Shipping Confirmation

Once the final payment is received, a detailed shipping confirmation will be provided, including tracking information and estimated delivery timelines to ensure a smooth and transparent process.

xiv. International Shipments

Additionally, for orders requiring international shipping, it is essential to confirm local customs regulations and tariffs, as Ne\'er Kikish Ltd (trading as Never Kikish or Ne\’er Kikish) does not assume responsibility for customs delays or additional import fees incurred.

xv. No Returns/Refunds

Custom orders are final; no returns or refunds and the estimated timelines are agreed upon before work commences.

All payments are non-refundable as our orders and services are customised/made to/personalised to order – we do not accept returns nor offer refunds on these custom orders, or any associated services booked.

Ne\'er Kikish Ltd (trading as Never Kikish or Ne\’er Kikish) is not responsible or liable for unfulfilled orders or delayed shipments if payments are not made on time. If the balance remains unpaid after an initial deposit, we may cancel the order, halt shipping, and all payments made, including the initial consultation fees and any initial deposit paid, will be forfeited by the buyer.

xvi. Shipping and Delivery to you after work is completed – will be subject to our Shipping policy – see above Section 7 – Shipping Policy for full details and subject to our delivery policy, see above Section 8 - Delivery Policy for full details

xvii. Important Notes – Returns exceptions

We do not accept unauthorised service orders.

Any item sent without prior approval or an issued SOR number will be rejected and returned to the sender at their expense.

All communication regarding service requests must include your SOR number and full contact information.

All Store policy terms must be adhered to.

The return address issued in your SOR confirmation is final and cannot be changed after dispatch, for security reasons

Repairs will be quoted on a case-by-case basis. We will provide an estimate before any work begins

xviii. Need Assistance?

We are committed to delivering an exceptional experience. If you have any questions about our policy or would like to discuss a service or repair, please contact us at: acquire@neverkikish.com

SECTION 15- MODIFICATIONS TO THE SERVICE AND PRICES

The prices for our products are subject to change without notice.

We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.

We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

SECTION 16 - PRODUCTS OR SERVICES ERROR, INACCURACIES OR OMISSIONS OR INCOMPLETENESS OR NON-TIMELINESS (Including pricing, availability, suitability, purchasing or information)

All our jewellery, watches, gifts and other items are custom.

This dedication to craftsmanship extends to ensuring the quality and uniqueness of every item featured in our catalogue. Customers can expect an unparalleled experience from the moment they explore our offerings to the final delivery of their purchases. Our team is committed to upholding these standards, ensuring both satisfaction and reliability. Transparency in our processes remains a cornerstone, fostering trust and enabling our customers to make informed decisions when selecting bespoke items.

I. Exclusivity of Online Offerings

Our products and services are available exclusively through our website and must be ordered and paid for via the website. The only exceptions is using third-party sites like PAYPAL OR KLARNA, which will be confirmed (Please read Section 3: ORDERING AND SALES POLICY – which must be adhered to, with no exceptions). Each piece of our handcrafted gold jewellery is made to order, and as such, may appear as “Out of Stock” or “Pre-Order” on our site. This reflects the bespoke nature of our offerings and is in accordance with our policy.

II. Order Availability and Limitations

We reserve the right, but are not obligated, to limit the sale of our products or services to any individual, geographic region, or jurisdiction. Such decisions may be made on a case-by-case basis at our sole discretion.

We also reserve the right to limit the quantities of any products or services offered. All product descriptions and pricing are subject to change at any time, without prior notice, and at our sole discretion. We further reserve the right to discontinue any product or service at any time.

III. Product Representation and Accuracy

We make every effort to accurately display and describe our products; however, due to the handcrafted nature of our jewellery, slight variations may occur. Any offer for any product or service made on this site is void where prohibited by law.

While we strive to ensure that the pricing information and product or service details provided on this website are accurate and current, errors may occasionally occur. We will not be liable for any errors, omissions, or price changes.

We are not responsible if the information available on this site is not accurate, complete, or current. The material on this site is provided for general information only and should not be relied upon as the sole basis for making decisions without consulting primary sources. Any reliance on the material on this site is at your own risk.

This site may include historical information which is provided for reference only and may not be current. We reserve the right to modify the contents of this site at any time without obligation to update any information.

Occasionally, there may be information on our site or in the Service containing typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, offers, shipping charges, transit times, and availability. We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after an order has been submitted).

We are not obligated to update, amend, or clarify information in the Service or on any related website, including pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website should be taken to indicate that all information has been modified or updated.

We strive to keep product information as up-to-date as possible, but specifications are subject to change without notice. Product photographs aim to illustrate the particular model as accurately as possible. While every effort is made to provide accurate and current information, we cannot be held responsible for any errors or omissions on our website.

We aim to ensure that all pricing information on www.neverkikish.com is accurate; however, occasional errors may occur, resulting in goods being mispriced. If a pricing error is discovered or an order is placed at an erroneous price, we will, at our discretion, either contact you to confirm whether you wish to cancel the order or continue with the order at the correct price, or notify you that the order has been cancelled. We are not obliged to supply goods at the incorrect price.

You agree that it is your responsibility to monitor changes to our site.

IV. Warranty or Guarantee

We strive to deliver the highest quality craftsmanship, and promise that the quality of any products, services, information, or other material purchased or obtained through our site will meet your expectations. Furthermore, we guarantee that any errors in our service will be corrected at extra cost to you.

V. Unable to fulfil an order

If we are unable to fulfil your order for any reason, we will contact you to advise you of the lead time or offer you a suitable alternative product or service or a refund, as an exception, if required in this case.

VI. Title of Goods

Title of goods does not pass to the buyer until the goods are paid for in full and we have accepted and fulfilled the order. The automated email confirming receipt of the order does not constitute acceptance of the order by Never Kikish - Ne\’er Kikish Ltd.

SECTION 17 - PRODUCT MATERIALS & COLOUR POLICY

We have made every effort to display as accurately as possible the colours and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any colour will be accurate.

Every item we create is the result of meticulous attention to detail, heritage craftsmanship, and artistic flair. To ensure full transparency and customer satisfaction, please review the following policy before placing your order.

Material – Stones

Please note that all our curated designs are produced from ethically sourced gold. We do not offer or sell any items with precious stones such as diamonds, rubies, sapphires, emeralds, etc. Our products featuring stones are made with crystals or cubic zirconia, making them more affordable.

Design - Themes

The design specifics of each piece will be elaborated in the product description. Our bangles predominantly feature a cuff or torque design, while our earrings are primarily available in chandelier, dangle, drop, stud, and front-and-back styles. Our bracelets tend towards tennis, charm/beaded, chain link, or slider designs. All our earrings come with either omega back closures, push backs, huggie hoop closures, fish hooks, or latchbacks to ensure comfort, versatility, and wearability. Should you require a different type of closure for reasons of accessibility or personal preference. This can be discussed during your Order consultation.

Colour Accuracy Disclaimer

Please note that colour representation may vary depending on individual computer, tablet, or mobile screen resolutions. While we strive to present each item as accurately as possible through product photography, true colour may differ slightly from what you see online.

For a more reliable understanding of our colour palettes, we encourage customers to refer to our official Colour Guide, which offers a closer representation of tones and finishes under natural lighting.

Artisan Craftsmanship

Each piece in our collection is proudly handcrafted by Italian artisans, using age-old techniques passed down through generations. No mass production, no shortcuts—only careful, skilled work that blends timeless elegance with contemporary artistry.

Due to this handcrafted process:

Subtle variations in finish, pattern, or texture are natural.

These details are not considered defects, but rather a testament to the uniqueness of your item.

Enamel Colour Variations

For designs featuring enamel work, please be aware of the following:

All enamel colours are hand-mixed by our artisans using traditional pigment techniques.

As a result, slight tonal differences may occur between batches, leading to items appearing marginally lighter or darker.

These colour shifts are a hallmark of hand-enamelled work and reflect the authentic, non-industrial nature of the process.

Important Note for Set Purchases

We cannot guarantee enamel colour tone consistency or metal tone consistency between separate orders. We cannot offer exchanges or refunds based on tonal differences when items are not ordered together.

If you are purchasing items intended to match in colour (e.g., a ring, earrings, bracelet, and watch), we strongly recommend placing the order at the same time.

This ensures that the enamel and metal tone are produced from the same colour batch, reducing the risk of noticeable variation.

Example:

Customers who ordered a watch and a bangle at different times experienced visible differences in enamel tone due to separate colour batches being used.

For any details, questions, or further clarification, please contact us at: acquire@neverkikish.com. We’re happy to assist you in selecting the right pieces to meet your expectations.

SECTION 18 - OPTIONAL TOOLS

We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.

You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.

Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).

We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.

SECTION 19 - THIRD-PARTY LINKS

Certain content, products and services available via our Service may include materials from third-parties.

Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.

We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

SECTION 20 - USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS

If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.

We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.

You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.

Exchanges, Refunds, Returns Policy

SECTION 21 - PERSONAL INFORMATION

Your submission of personal information through the store is governed by our Privacy Policy. To view our Privacy Policy.

SECTION 22 - PROHIBITED USES

In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

SECTION 23 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.

We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.

You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.

You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

In no case shall Ne\’er Kikish (Never Kikish), our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

We will not be held responsible for any injury, accidents or damage to property which might occur in the use or misuse of our products or services.

SECTION 24 - INDEMNIFICATION

You agree to indemnify, defend and hold harmless Ne\’er Kikish (Never Kikish) and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

SECTION 25 - SEVERABILITY

If any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Store Policy/Terms & Conditions, such determination shall not affect the validity and enforceability of any other remaining provisions.

SECTION 26 - TERMINATION

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.

These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.

If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).

SECTION 27 - ENTIRE AGREEMENT

Our failure to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.

These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).

Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

SECTION 28 - GOVERNING LAW

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of UNITED KINGDOM

SECTION 29 - CHANGES TO TERMS OF SERVICE

You can review the most current version of the Terms of Service at any time at this page.

We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

SECTION 30 - CUSTOMER COMPLAINTS

Ne\'er Kikish Ltd (trading as Never Kikish or Ne\’er Kikish) is committed to delivering exceptional craftsmanship and quality customer service. We value your feedback and take all complaints seriously, using them as an opportunity to improve our service and maintain the highest standards.

1. Purpose

This policy outlines our commitment to handling complaints promptly, fairly, and respectfully. Whether your concern relates to service, product quality, or communication, we’re here to resolve it.

2. How to Make a Complaint

You can submit a complaint through any of the following channels:

By Email to : acquire@neverkikish.com

Please include the following information to help us address your concern efficiently:

Initial Order Full name

Initial Order Invoice number

Initial Order Address

Initial Order Telephone

Initial Order Date

Initial Order Delivery date

Initial Order Tracking number

Description of the issue

Clear photographic evidence of the defect or damage, (where possible - for more recent order - showing original packaging, paperwork and tags)

Preferred resolution (Although not guaranteed)

3. Response Timeline

We aim to respond to all formal complaints within 3-5 business days to acknowledge your complaint and then 15 business days to provide an initial response after investigation. Complex issues may require additional time. If this is the case, we will keep you informed of progress and expected resolution dates. The maximum timescale for a complaint is up to 56 working days.

4. Resolution Process

Once we’ve reviewed your complaint:

We’ll investigate the matter thoroughly, which may include reviewing records, inspecting the item, or consulting our design and production teams.

We will offer a clear resolution, subject to our Policy, our goal is always to resolve issues fairly and satisfactorily.

5. Escalation

If you are not satisfied with the outcome, you may escalate your complaint to our senior management team. Please request escalation in writing via email or post. We will review the matter again and provide a final response within 14 business days.

6. Exclusions

This policy does not cover:

Damage resulting from misuse, improper care, or third-party alterations

Custom design changes requested after production has begun

Normal wear and tear or natural variations in gemstones and materials

Each case will be assessed fairly and individually.

7. Record Keeping

All complaints and resolutions are documented and reviewed regularly to help us identify areas for improvement and ensure consistent service quality.

8. Contact Us

We are here to help. Please don’t hesitate to contact us with any concerns by emailing acquire@neverkikish.com

SECTION 31 - PRIVACY AND DATA PROTECTION

Welcome to our Store [www.neverkikish.com]. We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website and make purchases.

Ne\’er Kikish Ltd, also trading as Never Kikish (We) is committed to protecting and respecting your privacy. This policy and any other documents referred to on it sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us.

For the purpose of the Data Protection Act 1998 (the Act), the data controller is Ne\’er Kikish (Never Kikish), 82a James Carter Road, IP28 7DE Mildenhall, United Kingdom.

Our website is hosted on WIX. WIX provides us with an online e-commerce platform that allows us to sell our products and services to you, therefore, WIX is our Data processor. All your data is stored and processed by WIX through WIX’s data storage, databases, and the general WIX application. They store your data on secure managed servers in different locations and take all steps reasonably necessary to ensure that your data is treated securely and in accordance with WIX privacy policy. To view the WIX Privacy Policy – please view this at - https://www.wix.com/about/privacy and https://www.wix.com/about/privacy-dpa-users. WIX protect your personal information, and we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

Please read the following carefully to understand our views and practices regarding your data and how we will treat it.

Information We Collect

Personal Information: We may collect personal information that you voluntarily provide to us when you register on the website, place an order, subscribe to our newsletter, or contact us. This information may include:

Name

Email address

Mailing address

Phone number

Payment information

Non-Personal Information: We may also collect non-personal information about you automatically as you navigate through our site. This information may include:

IP address

Browser type

Device type

Pages visited

Time and date of visits

Order details

Call or Correspondence transcripts

We may collect and process the following data about you:

Information that you provide by filling in forms on our site. This includes information provided at the time of registering for email.

alerts as part of our site or requesting further services. We may also ask you for information if you report a problem with our site.

If you contact us, we may keep a record of that correspondence.

We may also ask you to complete surveys that we use for research purposes, although you do not have to respond to them.

Details of your visits to our site including, but not limited to, traffic data, location data, and other communication data, whether this is required for our own billing purposes or otherwise and the resources that you access.

How We Use Your Information

We use the information we collect in various ways, including:

To process and fulfill your orders

To send you order confirmations and updates

To respond to your inquiries and provide customer support

To send you promotional materials and newsletters (you can opt out at any time)

To improve our website and services

To monitor and analyze usage and trends to enhance your browsing experience

To ensure that content from our site is presented in the most effective manner for you and for your computer.

To provide you with information or services that you request from us or which We feel may interest you, where you have consented to be contacted for such purposes.

To carry out our obligations arising from any contracts entered into between you and us.

To allow you to participate in interactive features of our service, when you choose to do so.

To notify you about changes to our service.

We may also use your data to provide you with information about services which may be of interest to you and We may contact you about these.

What do we do with your information?

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.

When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.

Where we store your Data, Data processing, Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to outside parties, except as described below:

Third Party services/Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, shipping, and marketing. These providers are contractually obligated to keep your information confidential and use it only for the services they provide.

Legal Requirements/Fraud & Credit risk prevention: We may disclose your information if required to do so by law or in response to valid requests by public authorities or if you violate our Terms of Service - under a duty to disclose or share your personal data in order to comply with any legal obligation and other agreements; or to protect the rights, property, or safety of Ogden of Harrogate, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud prevention or credit risk prevention.

Mergers/Acquisitions - Business Ownership transfers: If our store is acquired or merged with another company, your information may be transferred to the new owners who may continue to sell products to you. If there is a merger or acquisition (so in any case the business is bought/sold - it means all of its assets are acquired by a third party, in which case personal data held by us about customers will be transferred assets and you will be duly notified)

Data Security

We implement a variety of security measures to maintain the safety of your personal information. These measures include encryption, firewalls, and secure socket layer (SSL) technology. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

How do you get my consent?

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent or provide you with an opportunity to say no.

How do I withdraw my consent?

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at acquire@neverkikish.com

IP Addresses, Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files that are placed on your device when you visit our site. Cookies contain information that is transferred to your computer’s hard drive. They help us to improve our site and to deliver a better and more personalised service. They enable us:

To estimate our audience size and usage pattern.
To store information about your preferences, and so allow us to customise our site according to your individual interests.
To speed up your searches.
To recognise you when you return to our site

You can choose to disable cookies through your browser settings, but doing so may affect the functionality of our website.

Link or Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of these sites. We encourage you to read the privacy policies of any third-party sites you visit.

Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that We do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

Retention Policy

We will retain your information for a reasonable period or as long as the current law requires. After this period, your personal information will be deleted from our systems.

Your Rights

You have the right to ask us not to process your personal data for marketing purposes. Ne\'er Kikish Ltd (trading as Never Kikish or Ne\’er Kikish) will usually inform you (before collecting your data) if We intend to use your data for such purposes or if intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing at any time by contacting us at acquire@neverkikish.com

Access to Information

Data Protection Act 1998 (the Act), gives you the right to access information held about you. Your right of access can be exercised under the Act. Any access request may be subject to a fee of between £15 - £30 to meet our costs in providing you with details of the information Ne\'er Kikish Ltd (trading as Never Kikish or Ne\’er Kikish) hold about you.

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint about your data, or simply want more information, email us at: acquire@neverkikish.com

Age of Consent

By using this site, you represent that you are at least the age of majority under the laws of the United Kingdom, or that you are the age of majority in your state or country of residence, and if any of your children or Ward access our site that you have given us your consent to allow any of your minor dependents to use this site.

Children's Privacy

This site is intended for visitors over the age of 18. Ne\'er Kikish Ltd (trading as Never Kikish or Ne\’er Kikish) will not knowingly collect information from children under the age of 18. If you are under the age of 18, you may not use this website unless you have the consent of and are supervised by a parent or guardian. We does not knowingly collect personal information from children under 18. If We become aware that We has collected personal information from a child under 18 without the consent of a parent or guardian, We will take steps to delete such information, for as long as it is legally acceptable to do so, in cases where we are legally obligated to provide the data for fraud prevention or any legitimate legal investigation, then the data will be retained for the period required by law.

Changes to This Privacy Policy

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. Any material changes to this policy will be notified on this page by posting the new policy on this page and updating the effective date. In that case, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

We may update this Privacy Policy from time to time. Your continued use of our website after any changes indicates your acceptance of the new Privacy Policy.

If you have any questions or concerns about our Privacy Policy, please contact us at acquire@neverkikish.com

Thank you for shopping with us!

Privacy, Data Protection and Cookies Policy